Return Policy for Digital Downloads

Thank you for shopping at [Your Business Name]. We appreciate your choice to use our digital products to enhance your journey. Please read our return policy carefully to understand how we handle returns for our digital download products.

Refunds on Digital Downloads: Due to the nature of digital products, which are accessible immediately after purchase, we do not offer refunds or credits on purchases unless there is a technical issue that prevents you from accessing the product. In cases where a product is defective or not as described, please get in touch with us within seven days of your purchase with detailed information about the issue you have encountered.

Eligibility for a Refund

To be eligible for a refund, you must meet the following criteria:

• You must report the issue within seven days of the purchase.
• There must be an apparent, demonstrable technical problem with the product.
• You must provide sufficient evidence (e.g., screenshots and detailed descriptions) of the problem.

Non-returnable Items

Please note that certain types of digital products are exempt from being returned. These include:

• Digital products marked as non-returnable at the time of purchase.
• Customized or personalized digital items.

How to Request a Refund

If you believe your situation warrants a refund and you meet the eligibility criteria as mentioned above, please get in touch with us with the following information:

• Your order number
• Detailed description of the issue
• Supporting evidence, such as screenshots or error messages

Review Process

Once your request is received, we will review the information provided and contact you to inform you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 30 days. 

Non-subscription products or services

Non-subscription purchases do not offer a 30-day satisfaction guarantee, and no store credits, refunds, or partial refunds are available unless otherwise required by applicable law. If you enrolled in a program via a free trial, you could cancel the free trial at any time without being charged.

Monthly subscription plans

Monthly subscription plans do not offer a 30-day satisfaction guarantee, and no store credits, refunds, or partial refunds are available unless otherwise specified or required by applicable law. If you enrolled in a monthly subscription plan via a free trial, you could cancel the free trial at any time without being charged.

Quarterly subscription plans

Quarterly subscription plans do not offer a 30-day satisfaction guarantee, and no store credits, refunds, or partial refunds are available unless otherwise specified or required by applicable law. If you enrolled in a quarterly subscription plan via a free trial, you could cancel the free trial at any time without being charged.

Product purchases through an affiliate or third-party

If you purchased a product or enrolled in a program or class through an affiliate or a third-party deal or promo on their platform/site (for example, a company is selling or giving away lessons), please get in touch with the third party directly to request a refund.MarciaHylton.com does not have access to the necessary information to review or process these refund requests. Since the affiliate or third-party vendor handled the payment for the bundle, we do not have the transaction on file and cannot initiate a refund for you. Please get in touch with the third-party vendor directly to request a refund.